Welcome to ISLA

Register now for
ISLA’s Focus Day


Erlangen (Germany)
Siemens Healthineers
October 12, 2017
Service Logistics Innovation

Service Logistics Innovation Focus Day 2017
Event Brochure
and Registration Form



Most recent
ISLA Academy

Krailling near Munich
September 7, 2017
Additive Manufacturing for After Sales Service


Service Logistics Innovation Focus Day 2017
Event Brochure



ISLA, the International Service Logistics Association is a network of professionals dedicated to Service Management and Spare Parts Logistics. It is not commercially driven and supported by the industry itself. Our membership base is made up of companies from Europe, Israel, China and the USA. The majority of them are globally operative OEMs running spare-parts and service-intensive businesses. They are active in industries such as Agricultural and Construction Equipment, Auto­motive, Consumer Goods, Hightech, ICT, Machinery, Medical Devices and Power Generation.

ISLA’s objective is to promote the exchange of knowlegde among aftermarket service, customer support and spare parts logistics executives. We believe that even experienced managers can learn from one another how to achieve excellence, innovate services, obtain operational efficiencies and improve quality. Therefore, we organize meetings and conferences where service and logistics professionals find the perfect opportunity for learning, sharing and networking. If you wish to stay informed of our activities by e-mail, please contact us.

Service & Logistics SummitWith the Service & Logistics Summit 2017, ISLA’s held its 9th European Conference on Aftersales Service and Spare Parts Logistics. It took place in Hamburg on May 16 & 17, 2017. In the light of advancing digitalization in all areas of life and business, this year’s conference motto was Making customer service even better in an always connected world. The agenda included nearly 20 presen­tations, among others from Air France KLM, BOBST, DMG MORI, GEA Group, JLG, Jungheinrich, Kverneland Group, Lely, Manitou, MAN Truck & Bus, Nordex, RATIONAL, Satair Group, Syncron, Wärtsilä, and ZEISS. For details, please downloiad the Event Brochure.

  ISLA’s European
highlight in 2017!

Sofitel Alter Wall Hamburg
May 16-17, 2017


Service & Logistics
Summit 2017


Service & Logistics Summit 2017
Program of ISLA’s 9th European Conference
on Aftersales Service and Spare Parts Logistic




Most recent
event in the US

Hoffman Estates (IL)
DMG MORI USA
June 20, 2017
North American
Service & Parts
Focus Day


North American Service & Parts Focus Day 2017
Event Brochure



 
© 2003–2017 by ISLA e.V. | Imprint | Sitemap